Privacy at a Glance

  • We Are Educational: It’s My Health LLC provides educational content and community support. We are not a medical provider, and this is not a telehealth service.
  • Your Data: We collect information you give us, like when you register or buy supplements, and technical data, like cookies, to make the site work.
  • No Kids: This platform is strictly for adults (18+).
  • Your Control: You have rights to access, correct, or delete your data, depending on where you live.
  • Health Data: If you share health info, we treat it with extra care, but we are generally not subject to HIPAA in the way your doctor is.

1. Introduction & Scope

At It’s My Health LLC (“Company”, “We”, or “Us”), we respect your privacy. This policy applies to your interactions with our “Platforms,” which include our websites, mobile/desktop apps, online forums, e-commerce stores, and electronic communications (email/text).

Where This Policy Does NOT Apply:

  • Offline interactions.
  • Third-party websites or apps, even if they link to us.

By using our Platforms, you agree to this policy. If you do not agree, please do not use our services.

Definitions

“Personal Information” means information that identifies or can reasonably be linked to you.

“Consumer Health Data” means personal information that identifies your past, present, or future physical or mental health status, as defined by applicable state laws, such as Washington’s My Health My Data Act.

“User-Generated Content” means posts, comments, or other content you submit to our forums.

2. Important Note for Minors (Under 18)

Our Platforms are for adults only. We do not knowingly collect data from children under 18. If we discover we have collected data from a child without parental consent, we will delete it. If you believe we have such data, please contact us immediately.

3. The Information We Collect

We collect three main categories of information:

A. Information You Provide to Us

  • Registration & Profiles: Name, email, address, and phone number.
  • User-Generated Content (Public): Anything you post in our community forums. Warning: Information you post in forums is public. Even if you delete your account, copies of your posts may remain viewable in cached pages or if other users have stored them.
  • Financial Info: All payment transactions are processed via secure third-party processors, such as Stripe. We do not store your full credit card or banking numbers.

B. Information Collected Automatically

As you navigate our Platforms, we use Cookies and Web Beacons to collect:

  • Usage Data: IP address, browser type, and navigation patterns.
  • Behavioral Data: Health topics viewed, products searched, and forum interactions.

4. How We Use Your Information

We use your data to:

  • Provide Services: Fulfill orders, manage your forum access, and deliver content.
  • Communicate: Send account notices, renewals, or marketing, which you can opt out of.
  • Personalization: Tailor product recommendations to your interests.
  • Safety: Enforce our Terms of Use and prevent fraud.
  • Data Retention: We retain personal information only as long as necessary to provide services, comply with legal obligations, or resolve disputes.

5. Disclosure of Your Information

We do not sell your personal information to data brokers for money.

We may share information in these ways:

  • Service Providers: Contractors who help us run our business, including shipping, payment processing, and email delivery, bound by confidentiality.
  • Advertising Partners: We may share limited identifiers with third-party partners, such as Google or Meta, for cross-context behavioral advertising. You may have the right to opt out of this under state law.
  • Legal & Safety: To comply with court orders or protect the rights and safety of our Company and users.
  • Business Transfers: In the event of a merger or sale, your data may be transferred to the new owner.

6. Critical Medical & Health Disclaimer

We are an educational platform, not a medical provider.

  • Not Medical Advice: No doctor-patient relationship is created here.
  • Not a Medical Record: Our Platforms are not an Electronic Medical Record (EMR). Do not upload clinical files.
  • HIPAA Status: Unless notified in writing, we are not a covered entity under HIPAA. We treat health-related information as Sensitive Personal Information requiring enhanced encryption.
  • Action: Always consult your own physician. Never delay medical care because of something you read on our Platforms.

7. Your Choices & State Privacy Rights

You have control over your data.

General Controls

  • Cookies: You can set your browser to refuse cookies, though some features may break.
  • Marketing: You can click “unsubscribe” in any email or use industry tools like the Network Advertising Initiative (NAI) to opt out of targeted ads.

State-Specific Rights

Residents of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Michigan, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia have specific rights:

  • Right to Know/Access, Delete, and Correct your data.
  • Right to Opt Out of targeted advertising or the sale of data.

Washington & Nevada Residents: Under the My Health My Data Act and similar laws, you have specific rights regarding Consumer Health Data, including the right to withdraw consent for the collection or sharing of such data.

To exercise these rights, contact us at [email protected]. We may need to verify your identity before processing your request.

8. Data Security

We use robust security measures, including encryption, to protect your data. No internet transmission is 100% secure. You are responsible for your account password.

Data Storage: We store and process data in the United States.

9. Changes to This Policy

We will post any changes here. If changes are material, we will provide a prominent notice, such as email or banner notice. Your continued use of the Platform after changes are made is deemed acceptance.

10. Contact Information

For questions about this policy, please contact us at:

[email protected]
1521 Blake St. STE 47006
Denver, CO 80202
720.575.2233