Website Terms of Use

1. Acceptance of the Terms of Use

These Terms of Use are entered into by and between You and IT’S MY HEALTH LLC (“Company,” “we,” or “us”). The following terms and conditions, together with our Privacy Policy and Terms of Sale, incorporated herein by reference, govern your access to and use of https://itsmy.health (the “Website”), including any content, educational videos, community forums, and services offered on or through the Website.

IMPORTANT: THIS IS AN EDUCATIONAL PLATFORM, NOT MEDICAL CARE.

  • No Doctor-Patient Relationship: The Website, including content from “Dr. G,” is for general informational and educational purposes only. It does not provide medical advice, diagnosis, or treatment. Use of this Website does not create a doctor-patient relationship.
  • No Emergencies: Do not use this Website for medical emergencies. If you have a medical emergency, call 911 immediately.
  • No PHI: Do not submit clinical records or Protected Health Information (PHI) to the Website.

By clicking “I Agree” or by using the Website, you accept and agree to be bound by these Terms of Use. If you do not agree, you must not access the Website.

2. Eligibility

The Website is offered to users who are 18 years of age or older and reside in the United States. By using this Website, you represent that you meet these requirements.

International Use Disclaimer: Our Website is intended for users located in the United States. If you access the Website from outside the United States, you do so at your own risk and are responsible for compliance with local laws.

3. Artificial Intelligence (AI) & Automated Tools

  • AI Usage: We may use Artificial Intelligence (AI) and machine learning tools to assist in summarizing content, moderating forums, suggesting educational topics, and personalizing your experience.
  • Not Professional Advice: AI-generated content may contain errors (“hallucinations”). Any AI-assisted summaries or interactions are strictly for educational purposes and must not be relied upon as professional medical advice.
  • Data Processing: By using the Website, you acknowledge that your User Contributions may be processed by automated systems to improve the safety and functionality of our educational community.

4. Access and Account Security

We reserve the right to modify or withdraw the Website at our reasonable discretion. You are responsible for keeping your login credentials confidential. You agree to notify us immediately of any unauthorized access to your account.

5. Intellectual Property Rights

The Website and its contents, including text, video, design, and software, are owned by the Company and protected by copyright and trademark laws.

  • Permitted Use: You may use the Website for your personal, non-commercial use only.
  • Restrictions: You may not reproduce, distribute, or create derivative works of our material without permission, except for standard web caching or printing a single copy for personal use.

6. User Contributions & License

The Website contains forums and interactive features where you can post content (“User Contributions”).

  • Your Ownership: You retain ownership of your User Contributions.
  • License to Us: By posting, you grant the Company a worldwide, perpetual, irrevocable, royalty-free, non-exclusive license to use, reproduce, modify, display, and distribute your User Contributions in connection with the operation, promotion, improvement, and educational mission of the Website.
  • PHI Warning: You warrant that your contributions will not contain Protected Health Information (PHI) or medical records.
  • No Guarantee of Storage: We do not guarantee the storage, availability, or continued display of any User Contributions and are not responsible for any loss, deletion, or failure to preserve content.

7. Prohibited Uses & Community Standards

To maintain a safe educational environment, you agree not to use the Website to:

  • Violate Laws: Engage in any illegal activity or violate any applicable laws.
  • Impersonate: Pretend to be the Company, a moderator, or another user.
  • Harass: Bully, stalk, or engage in abusive conduct toward users or moderators.
  • Commercial Spam: Advertise or solicit the sale of goods or services, including supplements or medical devices, for commercial gain without our written consent.
  • Practice Medicine: Provide individualized diagnosis or treatment plans to other users.
  • Harmful Misinformation: Disseminate health content you know to be false or misleading.

Note: Genuine, non-commercial discussion of personal experiences with health products is permitted within the community forums, provided it does not constitute medical advice.

8. Monitoring and Enforcement

We strive to support open discussion but reserve the right to:

  • Remove or refuse to post any User Contribution for any reason.
  • Take necessary legal action for illegal use of the Website.
  • Edit for Safety: We may redact or anonymize User Contributions, such as removing accidental PHI or personal identifiers, to protect user privacy, though we assume no obligation to do so.
  • Right to Terminate Accounts: We may suspend or terminate your account at any time, with or without notice, for violation of these Terms or for any conduct we determine to be harmful to the Website or its users.

9. Disclaimer of Warranties

YOUR USE OF THE WEBSITE IS AT YOUR OWN RISK. THE WEBSITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. We do not guarantee that the site will be error-free, uninterrupted, or free of viruses.

10. Limitation of Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, THE COMPANY AND ITS AFFILIATES WILL NOT BE LIABLE FOR DAMAGES OF ANY KIND, INCLUDING DIRECT, INDIRECT, OR CONSEQUENTIAL DAMAGES, ARISING OUT OF YOUR USE, OR INABILITY TO USE, THE WEBSITE, EVEN IF FORESEEABLE.

11. Indemnification

You agree to defend and indemnify the Company against any claims, liabilities, or expenses arising from your violation of these Terms of Use or your use of the Website.

12. Dispute Resolution & Arbitration

  • Governing Law: All matters relating to the Website are governed by the laws of the State of Colorado.
  • Informal Resolution: Before filing a claim, both parties agree to try to resolve the dispute informally by contacting the other party in writing.
  • Binding Arbitration: If a dispute is not resolved within 30 days, both you and the Company agree to resolve any claims relating to these Terms of Use or the Website through final and binding arbitration under the Rules of the American Arbitration Association, applying Colorado law. You waive your right to a jury trial.
  • Time Limit: Any claim must be commenced within one (1) year after the cause of action accrues.

13. Entire Agreement

These Terms of Use, along with our Privacy Policy and Terms of Sale, constitute the sole and entire agreement between you and IT’S MY HEALTH LLC regarding the Website.

14. Contact Us

This Website is operated by IT’S MY HEALTH LLC. All feedback and technical support requests should be directed to:

[email protected]
1521 Blake St. STE 47006
Denver, CO 80202
720.575.2233